{"id":425,"date":"2024-10-16T18:21:59","date_gmt":"2024-10-16T22:21:59","guid":{"rendered":"https:\/\/businessagility.education\/blog\/?p=425"},"modified":"2024-10-16T18:22:03","modified_gmt":"2024-10-16T22:22:03","slug":"agile-sales-ai-selling-book-chapter-12","status":"publish","type":"post","link":"https:\/\/businessagility.education\/blog\/ko\/agile-sales-ai-selling-book-chapter-12\/","title":{"rendered":"\uc560\uc790\uc77c AI \uc601\uc5c5 \ub3c4\uc11c 12\uc7a5"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><strong>\uc18c\uac1c \uc601\uc5c5 \ubc0f \uace0\uac1d \uc11c\ube44\uc2a4\uc758 AI \ub3c4\uad6c - \ud604\uc7ac\uc640 \ubbf8\ub798<\/strong><\/h3>\n\n\n\n<p>\uc778\uacf5\uc9c0\ub2a5(AI)\uc740 \uc77c\uc0c1\uc801\uc778 \uc5c5\ubb34\ub97c \uc790\ub3d9\ud654\ud558\uace0, \uc608\uce21 \uc778\uc0ac\uc774\ud2b8\ub97c \uc0dd\uc131\ud558\uba70, \uace0\uac1d \ucc38\uc5ec\ub97c \uac15\ud654\ud568\uc73c\ub85c\uc368 \uc601\uc5c5 \ubc0f \uace0\uac1d \uc11c\ube44\uc2a4 \uc6b4\uc601\uc744 \ud601\uc2e0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ucc57\ubd07, \uc608\uce21 \ubd84\uc11d, \uace0\uac1d \uad00\uacc4 \uad00\ub9ac(CRM) \uc2dc\uc2a4\ud15c\uacfc \uac19\uc740 AI \ub3c4\uad6c\ub294 \uc601\uc5c5\ud300\uc758 \uc5c5\ubb34 \ud6a8\uc728\uc744 \ub192\uc774\ub294 \ub3d9\uc2dc\uc5d0 \uace0\uac1d\uc5d0\uac8c \uace0\ub3c4\ub85c \uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uae30\uc220\uc740 \ud604\ub300 \uc601\uc5c5 \uc804\ub7b5\uc758 \ud544\uc218 \uc694\uc18c\uac00 \ub418\uc5b4 \uae30\uc5c5\uc774 \uace0\uac1d\uc758 \uae30\ub300\uce58\ub97c \ucda9\uc871\ud558\uace0 \ube60\ub974\uac8c \uc9c4\ud654\ud558\ub294 \uc2dc\uc7a5 \ud2b8\ub80c\ub4dc\ub97c \ub530\ub77c\uc7a1\uc744 \uc218 \uc788\uac8c \ud574\uc90d\ub2c8\ub2e4.<\/p>\n\n\n\n<p>AI\uac00 \uacc4\uc18d \ubc1c\uc804\ud568\uc5d0 \ub530\ub77c \uc99d\uac15 \ud604\uc2e4(AR), \uac00\uc0c1 \ud604\uc2e4(VR), \uc74c\uc131 \ube44\uc11c\uc640 \uac19\uc740 \ubbf8\ub798 \ud601\uc2e0 \uae30\uc220\uc740 \uc601\uc5c5 \ud504\ub85c\uc138\uc2a4\uc5d0 \ub354\uc6b1 \ubab0\uc785\uac10 \uc788\uace0 \uc778\uac04\uacfc \uc720\uc0ac\ud55c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uac83\uc785\ub2c8\ub2e4. AI\ub294 \ub354 \uc774\uc0c1 \uc8fc\ubcc0\uc801\uc778 \ub3c4\uad6c\uac00 \uc544\ub2c8\ub77c \uc601\uc5c5 \ucd5c\uc801\ud654\uc758 \ud575\uc2ec \uc694\uc18c\ub85c\uc11c \uc608\uce21 \ubaa8\ub378, \ub370\uc774\ud130 \uae30\ubc18 \uc778\uc0ac\uc774\ud2b8, \uace0\uac1d\uacfc\uc758 \uc0c1\ud638\uc791\uc6a9\uc744 \uac04\uc18c\ud654\ud558\ub294 \uc790\ub3d9\ud654\ub41c \ud504\ub85c\uc138\uc2a4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774 \ube14\ub85c\uadf8\uc5d0\uc11c\ub294 \uc601\uc5c5 \uad00\ub9ac\uc790\uac00 \uc601\uc5c5 \ubc0f \uace0\uac1d \uc11c\ube44\uc2a4 \ubd84\uc57c\uc5d0\uc11c AI\uc758 \ud604\uc7ac \uc801\uc6a9 \uc0ac\ub840\uc640 \ud5a5\ud6c4 \ud2b8\ub80c\ub4dc\ub97c \uc774\ud574\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\ub294 6\uac00\uc9c0 \uc8fc\uc694 \uc601\uc5ed\uc744 \uc0b4\ud3b4\ubcf4\uace0, \uc774\ub7ec\ud55c \uae30\uc220\uc744 \uc560\uc790\uc77c \ube44\uc988\ub2c8\uc2a4 \uad00\ud589\uc5d0 \ud1b5\ud569\ud558\uc5ec \ubcf4\ub2e4 \uc2e0\uc18d\ud558\uace0 \ud6a8\uc728\uc801\uc778 \uc601\uc5c5 \uc804\ub7b5\uc744 \uc218\ub9bd\ud558\ub294 \ubc29\ubc95\uc5d0 \ub300\ud574 \uc124\uba85\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">PART <strong>1. AI \ubd84\ub958: \uc601\uc5c5 \uad00\ub9ac\uc790\uac00 \uc54c\uc544\uc57c \ud560 \uc0ac\ud56d<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\uc778\uacf5 \uc9c0\ub2a5\uc774\ub780 \ubb34\uc5c7\uc778\uac00\uc694?<\/strong><\/h4>\n\n\n\n<p>\uc778\uacf5 \uc9c0\ub2a5\uc740 \uc77c\ubc18\uc801\uc73c\ub85c \uc778\uac04\uc758 \uc9c0\ub2a5\uc774 \ud544\uc694\ud55c \uc791\uc5c5\uc744 \uc218\ud589\ud560 \uc218 \uc788\ub294 \uae30\uacc4\ub97c \ub9cc\ub4dc\ub294 \ub370 \ucd08\uc810\uc744 \ub9de\ucd98 \ucef4\ud4e8\ud130 \uacfc\ud559\uc758 \uad11\ubc94\uc704\ud55c \ubd84\uc57c\uc785\ub2c8\ub2e4. AI\ub294 \ub2e8\uc21c\ud55c \uc790\ub3d9\ud654\ubd80\ud130 \ubcf5\uc7a1\ud55c \uc758\uc0ac \uacb0\uc815 \uc2dc\uc2a4\ud15c\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \uad11\ubc94\uc704\ud55c \ubd84\uc57c\uc5d0 \uc801\uc6a9\ub429\ub2c8\ub2e4. \uc601\uc5c5 \uad00\ub9ac\uc790\ub294 AI\uc758 \ubd84\ub958 \uccb4\uacc4\uc640 \uae30\ub2a5\uc744 \uc774\ud574\ud558\uba74 AI \ub3c4\uad6c\ub97c \ud65c\uc6a9\ud558\ub294 \ubc29\ubc95\uc5d0 \ub300\ud574 \uc815\ubcf4\uc5d0 \uc785\uac01\ud55c \uacb0\uc815\uc744 \ub0b4\ub9ac\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"\uc601\uc5c5 \uad00\ub9ac\uc790\ub97c \uc704\ud55c AI \ubd84\ub958\ubc95 12\uc7a5 1\ubd80\" width=\"580\" height=\"326\" src=\"https:\/\/www.youtube.com\/embed\/BPQqRqsgNCg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1.1 AI \uc720\ud615 \uac1c\uc694<\/strong><\/h4>\n\n\n\n<p>AI\ub294 \uc77c\ubc18\uc801\uc73c\ub85c \ub450 \uac00\uc9c0 \ubc94\uc8fc\ub85c \ub098\ub269\ub2c8\ub2e4:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc881\uc740 \uc778\uacf5\uc9c0\ub2a5(\uc57d\ud55c \uc778\uacf5\uc9c0\ub2a5):<\/strong> \uc774\ub7ec\ud55c \ud615\ud0dc\uc758 AI\ub294 \ucc57\ubd07\uc744 \ud1b5\ud55c \uc751\ub2f5 \uc790\ub3d9\ud654\ub098 \uc778\uc0ac\uc774\ud2b8\ub97c \uc5bb\uae30 \uc704\ud55c \ud310\ub9e4 \ub370\uc774\ud130 \ucc98\ub9ac\uc640 \uac19\uc740 \ud2b9\uc815 \uc791\uc5c5\uc744 \uc704\ud574 \uc124\uacc4\ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc881\uc740 AI\ub294 \uc9d1\uc911\ub3c4\uac00 \ub192\uc73c\uba70 \ub9ac\ub4dc \uc0dd\uc131\uc774\ub098 \uace0\uac1d \uc138\ubd84\ud654\uc640 \uac19\uc740 \ud2b9\uc815 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc5d0 \ud0c1\uc6d4\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc77c\ubc18 AI(\uac15\ub825\ud55c AI):<\/strong> \uc544\uc9c1 \uc774\ub860\uc801\uc778 \uac1c\ub150\uc5d0 \ubd88\uacfc\ud55c \uc77c\ubc18 AI\ub294 \uc778\uac04\uc774 \ud560 \uc218 \uc788\ub294 \ubaa8\ub4e0 \uc778\uc9c0 \uc791\uc5c5\uc744 \uc218\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc544\uc9c1 \uc77c\ubc18 AI\ub97c \uad6c\ud604\ud558\uae30\uc5d0\ub294 \uc544\uc9c1 \uba40\uc5c8\uc9c0\ub9cc, \uc55e\uc73c\ub85c\uc758 \ubc1c\uc804\uc73c\ub85c \uc778\uac04\uacfc \uac19\uc740 \uc720\uc5f0\uc131\uacfc \uc801\uc751\ub825\uc73c\ub85c \ub2e4\uc591\ud55c \uc601\uc5c5 \uc5c5\ubb34\ub97c \ucc98\ub9ac\ud558\ub294 AI \uc2dc\uc2a4\ud15c\uc774 \ud0c4\uc0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1.2 \uba38\uc2e0 \ub7ec\ub2dd(ML)<\/strong><\/h4>\n\n\n\n<p>AI\uc758 \ud558\uc704 \uc9d1\ud569\uc778 \uba38\uc2e0\ub7ec\ub2dd\uc740 \ub370\uc774\ud130\ub97c \ud1b5\ud574 \ud559\uc2b5\ud558\uace0 \uc2dc\uac04\uc774 \uc9c0\ub0a8\uc5d0 \ub530\ub77c \uac1c\uc120\ud558\ub3c4\ub85d \uae30\uacc4\ub97c \ud6c8\ub828\uc2dc\ud0a4\ub294 \uac83\uc785\ub2c8\ub2e4. \uc77c\ubc18\uc801\uc73c\ub85c \uc601\uc5c5 \ubd84\uc57c\uc5d0\uc11c \ub9ac\ub4dc \uc2a4\ucf54\uc5b4\ub9c1, \uc774\ud0c8 \uc608\uce21, \ucd94\ucc9c \uc5d4\uc9c4\uacfc \uac19\uc740 \uc791\uc5c5\uc5d0 \uc0ac\uc6a9\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc9c0\ub3c4 \ud559\uc2b5<\/strong>: \uc774 \uc811\uadfc \ubc29\uc2dd\uc5d0\uc11c\ub294 \ub808\uc774\ube14\uc774 \uc9c0\uc815\ub41c \ub370\uc774\ud130\ub85c AI\ub97c \ud559\uc2b5\uc2dc\ucf1c \uc608\uce21\uc744 \uc218\ud589\ud569\ub2c8\ub2e4. \uc601\uc5c5 \ubd84\uc57c\uc5d0\uc11c\ub294 \uace0\uac1d\uc758 \uad6c\ub9e4 \uac00\ub2a5\uc131\uacfc \uac19\uc740 \uacfc\uac70 \ub370\uc774\ud130\ub97c \uae30\ubc18\uc73c\ub85c \uace0\uac1d \ud589\ub3d9\uc744 \uc608\uce21\ud558\ub294 \ub370 \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ube44\uc9c0\ub3c4 \ud559\uc2b5<\/strong>: AI\ub294 \uc0ac\ub78c\uc758 \uac10\ub3c5 \uc5c6\uc774\ub3c4 \ube44\uc815\ud615 \ub370\uc774\ud130\ub97c \ud559\uc2b5\ud558\ubbc0\ub85c \ud589\ub3d9 \ud328\ud134, \uc778\uad6c \ud1b5\uacc4 \ub610\ub294 \uad6c\ub9e4 \uc2b5\uad00\uc744 \uae30\ubc18\uc73c\ub85c \uace0\uac1d\uc744 \uc138\ubd84\ud654\ud558\ub294 \ub370 \uc774\uc0c1\uc801\uc785\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uac15\ud654 \ud559\uc2b5<\/strong>: \uc774 \ubc29\ubc95\uc740 AI \uc2dc\uc2a4\ud15c\uc774 \uc131\uacf5\uacfc \uc2e4\ud328\ub97c \ud1b5\ud574 \ud559\uc2b5\ud558\uc5ec \uc758\uc0ac \uacb0\uc815\uc744 \uac1c\uc120\ud558\ub294 \ubc29\uc2dd\uc785\ub2c8\ub2e4. \ub3d9\uc801 \uac00\uaca9 \ucc45\uc815\uc744 \ucd5c\uc801\ud654\ud558\uac70\ub098 \uace0\uac1d \ud53c\ub4dc\ubc31\uc5d0 \ub300\uc751\ud558\uc5ec \ub9c8\ucf00\ud305 \uc804\ub7b5\uc744 \uac1c\uc120\ud558\ub294 \ub370 \uc720\uc6a9\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1.3 \ub525 \ub7ec\ub2dd(DL)<\/strong><\/h4>\n\n\n\n<p>ML\uc758 \uace0\uae09 \ud558\uc704 \uc9d1\ud569\uc778 \ub525\ub7ec\ub2dd\uc740 \ubcf5\uc7a1\ud55c \ub370\uc774\ud130\ub97c \ucc98\ub9ac\ud558\uae30 \uc704\ud574 \uc778\uac04\uc758 \ub450\ub1cc \uad6c\uc870\ub97c \ubaa8\ubc29\ud55c \uc2e0\uacbd\ub9dd\uc744 \uc0ac\uc6a9\ud569\ub2c8\ub2e4. \ub525\ub7ec\ub2dd \ubaa8\ub378\uc740 \ub300\uaddc\ubaa8 \ub370\uc774\ud130 \uc138\ud2b8\uc758 \ud328\ud134\uc744 \uc778\uc2dd\ud560 \uc218 \uc788\uc73c\ubbc0\ub85c \uace0\uac1d \uac10\uc815 \ubd84\uc11d \ubc0f \ud5a5\ud6c4 \ud310\ub9e4 \ub3d9\ud5a5 \uc608\uce21\uacfc \uac19\uc740 \uc601\uc5c5 \uc5c5\ubb34\uc5d0 \ub9e4\uc6b0 \uc720\uc6a9\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ucee8\ubcfc\ub8e8\uc158 \uc2e0\uacbd\ub9dd(CNN)<\/strong>: \uad11\uace0\ub098 \uc81c\ud488 \uc774\ubbf8\uc9c0\uc5d0 \ub300\ud55c \uace0\uac1d \ubc18\uc751\uacfc \uac19\uc740 \uc2dc\uac01\uc801 \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud558\ub294 \ub370 \uc774\uc0c1\uc801\uc785\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc21c\ud658 \uc2e0\uacbd\ub9dd(RNN)<\/strong>: \uc21c\ucc28\uc801 \ub370\uc774\ud130 \ucc98\ub9ac\uc5d0 \uc0ac\uc6a9\ub418\ub294 RNN\uc740 \uace0\uac1d \ud53c\ub4dc\ubc31\uc744 \ubd84\uc11d\ud558\uac70\ub098 \uad6c\ub9e4 \ud589\ub3d9\uc758 \ucd94\uc138\ub97c \ud30c\uc545\ud558\ub294 \ub370 \ud2b9\ud788 \ud6a8\uacfc\uc801\uc785\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ud2b8\ub79c\uc2a4\ud3ec\uba38 \ubaa8\ub378<\/strong>: \uae30\uacc4\uac00 \uc5b8\uc5b4\ub97c \ucc98\ub9ac\ud558\ub294 \ubc29\uc2dd\uc5d0 \ud601\uc2e0\uc744 \uac00\uc838\uc628 GPT(Generative Pre-trained Transformer)\uc640 \uac19\uc740 \ubaa8\ub378\uc740 AI \uc2dc\uc2a4\ud15c\uc774 \uace0\uac1d\uacfc \ub354\uc6b1 \uc790\uc5f0\uc2a4\ub7fd\uac8c \ub300\ud654\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1.4 \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP)<\/strong><\/h4>\n\n\n\n<p>\uc790\uc5f0\uc5b4 \ucc98\ub9ac\ub97c \ud1b5\ud574 \uae30\uacc4\ub294 \uc778\uac04\uc758 \uc5b8\uc5b4\ub97c \uc774\ud574\ud558\uace0 \uc774\uc5d0 \ub300\uc751\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. NLP\ub294 \uace0\uac1d \uc11c\ube44\uc2a4 \uc0c1\ud638\uc791\uc6a9\uc744 \uc790\ub3d9\ud654\ud558\uace0, \uace0\uac1d \ud53c\ub4dc\ubc31\uc5d0\uc11c \uac10\uc815\uc744 \ubd84\uc11d\ud558\uba70, \uc790\uc5f0\uc2a4\ub7fd\uace0 \uc778\uac04\uc801\uc778 \ub290\ub08c\uc758 \uc751\ub2f5\uc744 \uc0dd\uc131\ud558\ub294 \ub370 \uc788\uc5b4 \uc601\uc5c5 \ubd84\uc57c\uc5d0\uc11c \ub9e4\uc6b0 \uc911\uc694\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ucd08\uae30 NLP \uc2dc\uc2a4\ud15c<\/strong>: \ubcf5\uc7a1\ud55c \uc778\uac04 \uc5b8\uc5b4\ub97c \ucc98\ub9ac\ud558\ub294 \ub370 \ud6a8\uacfc\uc801\uc774\uc9c0 \uc54a\uc740 \uacbd\uc9c1\ub41c \uaddc\uce59 \uae30\ubc18 \uc811\uadfc \ubc29\uc2dd\uc5d0 \uc758\uc874\ud588\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ucd5c\uc2e0 NLP \uc2dc\uc2a4\ud15c<\/strong>: \uc774\uc81c \uba38\uc2e0 \ub7ec\ub2dd\uc744 \uc0ac\uc6a9\ud558\uc5ec \ub300\uaddc\ubaa8 \ub370\uc774\ud130 \uc138\ud2b8\ub97c \ucc98\ub9ac\ud558\uc5ec \ud6e8\uc52c \ub354 \uc815\ud655\ud558\uace0 \uc720\uc5f0\ud55c \uc5b8\uc5b4 \uc774\ud574\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1.5 NLP\uc758 \ud2b8\ub79c\uc2a4\ud3ec\uba38<\/strong><\/h4>\n\n\n\n<p>\ud2b8\ub79c\uc2a4\ud3ec\uba38, \ud2b9\ud788 BERT \ubc0f GPT\uc640 \uac19\uc740 \ubaa8\ub378\uc740 \uae30\uacc4\uac00 \ub300\ud654\uc758 \ub9e5\ub77d\uc744 \uc774\ud574\ud558\uace0 \uc0ac\ub78c\uacfc \uc720\uc0ac\ud55c \ud14d\uc2a4\ud2b8\ub97c \uc0dd\uc131\ud560 \uc218 \uc788\uac8c \ud568\uc73c\ub85c\uc368 NLP \ubd84\uc57c\ub97c \ubcc0\ud654\uc2dc\ucf30\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>BERT<\/strong>: \uac1c\ubcc4 \ub2e8\uc5b4\ubfd0\ub9cc \uc544\ub2c8\ub77c \uc804\uccb4 \ubb38\uc7a5\uc758 \ub9e5\ub77d\uc744 \ucc98\ub9ac\ud558\uc5ec AI \uc2dc\uc2a4\ud15c\uc774 \uace0\uac1d \uc0c1\ud638 \uc791\uc6a9\uc758 \ubbf8\ubb18\ud55c \ubd80\ubd84\uc744 \uc774\ud574\ud558\ub3c4\ub85d \ub3d5\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>GPT<\/strong>: \uc774 \ubaa8\ub378\uc740 \ud14d\uc2a4\ud2b8 \uc0dd\uc131\uc5d0 \uc911\uc810\uc744 \ub450\uc5b4 \uac1c\uc778\ud654\ub41c \ub9c8\ucf00\ud305 \ucf58\ud150\uce20\ub97c \ub9cc\ub4e4\uac70\ub098 \uace0\uac1d \ubb38\uc758\uc5d0 \uc2e4\uc2dc\uac04\uc73c\ub85c \uc751\ub2f5\ud558\ub294 \ub370 \uc720\uc6a9\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">PART <strong>2. \uc601\uc5c5 \ubc0f \uace0\uac1d \uc11c\ube44\uc2a4\uc758 AI \ub3c4\uad6c: \uc601\uc5c5 \uad00\ub9ac\uc790\ub97c \uc704\ud55c \uc885\ud569 \uac00\uc774\ub4dc<\/strong><\/h3>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"\uc601\uc5c5 \ubc0f \uace0\uac1d \uc11c\ube44\uc2a4\uc758 AI \ub3c4\uad6c: \uc601\uc5c5 \uad00\ub9ac\uc790\ub97c \uc704\ud55c \uc885\ud569 \uac00\uc774\ub4dc 12\uc7a5 2\ubd80\" width=\"580\" height=\"326\" src=\"https:\/\/www.youtube.com\/embed\/VuSjUnRTfk4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2.1 \ucc57\ubd07 \ubc0f \uac00\uc0c1 \ube44\uc11c<\/strong><\/h4>\n\n\n\n<p>ChatGPT, \uad6c\uae00\uc758 \ub2e4\uc774\uc5bc\ub85c\uadf8\ud50c\ub85c\uc6b0, IBM \uc653\uc2a8 \uc5b4\uc2dc\uc2a4\ud134\ud2b8\uc640 \uac19\uc740 AI \uae30\ubc18 \ucc57\ubd07\uacfc \uac00\uc0c1 \ube44\uc11c\ub294 \uc5f0\uc911\ubb34\ud734 24\uc2dc\uac04 \uc9c0\uc6d0, \uc77c\ubc18\uc801\uc778 \ubb38\uc758\uc5d0 \ub300\ud55c \ub2f5\ubcc0, \uc601\uc5c5 \ud504\ub85c\uc138\uc2a4 \uc548\ub0b4\ub97c \ud1b5\ud574 \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \ud601\uc2e0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud604\uc7ac \uae30\ub2a5<\/strong>: \ucc57\ubd07\uc740 \uae30\ubcf8\uc801\uc778 \uace0\uac1d \uc9c8\ubb38\uc744 \ucc98\ub9ac\ud558\uace0, \uace0\uac1d\uc774 \uc81c\ud488 \uc635\uc158\uc744 \ud0d0\uc0c9\ud558\ub3c4\ub85d \ub3d5\uace0, \uac70\ub798\ub97c \uc644\ub8cc\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ubbf8\ub798 \ud2b8\ub80c\ub4dc<\/strong>: AI \uae30\uc220\uc774 \ubc1c\uc804\ud568\uc5d0 \ub530\ub77c \ucc57\ubd07\uc740 \ub354\uc6b1 \ub300\ud654\ud615 \ubc0f \uac1c\uc778\ud654\ub418\uc5b4 \uace0\uac1d\uc758 \uac10\uc815\uc744 \uc774\ud574\ud558\uace0 \uadf8\uc5d0 \ub530\ub77c \uc751\ub2f5\uc744 \uc870\uc815\ud560 \uc218 \uc788\uac8c \ub420 \uac83\uc785\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2.2 \uc608\uce21 \ubd84\uc11d<\/strong><\/h4>\n\n\n\n<p>Salesforce Einstein, Microsoft Azure ML, IBM \uc653\uc2a8 \uc560\ub110\ub9ac\ud2f1\uc2a4\uc640 \uac19\uc740 \uc608\uce21 \ubd84\uc11d \ub3c4\uad6c\ub294 \uacfc\uac70 \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud558\uc5ec \ubbf8\ub798\uc758 \uace0\uac1d \ud589\ub3d9\uacfc \ud2b8\ub80c\ub4dc\ub97c \uc608\uce21\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub3c4\uad6c\ub294 \uace0\uac1d\uc758 \ub2c8\uc988\ub97c \uc608\uce21\ud558\uace0 \uc120\uc81c\uc801\uc778 \uc758\uc0ac \uacb0\uc815\uc744 \ub0b4\ub9ac\ub824\ub294 \uc601\uc5c5\ud300\uc5d0\uac8c \ub9e4\uc6b0 \uc720\uc6a9\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud604\uc7ac \uae30\ub2a5<\/strong>: \uc608\uce21 \ubd84\uc11d\uc744 \ud1b5\ud574 \uc601\uc5c5\ud300\uc740 \uc804\ud658 \uac00\ub2a5\uc131\uc774 \uac00\uc7a5 \ub192\uc740 \ub9ac\ub4dc, \uc774\ud0c8 \uc704\ud5d8\uc774 \uc788\ub294 \uace0\uac1d, \uac00\uc7a5 \ud6a8\uacfc\uc801\uc778 \ub9c8\ucf00\ud305 \uc804\ub7b5\uc744 \ud30c\uc545\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ubbf8\ub798 \ud2b8\ub80c\ub4dc<\/strong>: \ud5a5\ud6c4 \ubc84\uc804\uc758 \uc774\ub7ec\ud55c \ub3c4\uad6c\ub294 \uace0\uac1d \uc774\uba54\uc77c \ubc0f \uc18c\uc15c \ubbf8\ub514\uc5b4 \uac8c\uc2dc\ubb3c\uacfc \uac19\uc740 \ube44\uc815\ud615 \ub370\uc774\ud130 \ubd84\uc11d\uc5d0 \ub354\uc6b1 \ub2a5\uc219\ud574\uc838 \ub354\uc6b1 \uc2ec\uce35\uc801\uc778 \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud560 \uac83\uc785\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2.3 \uc601\uc5c5 \uc790\ub3d9\ud654<\/strong><\/h4>\n\n\n\n<p>HubSpot CRM \ubc0f Zoho CRM\uacfc \uac19\uc740 \uc601\uc5c5 \uc790\ub3d9\ud654 \ub3c4\uad6c\ub294 \ubc18\ubcf5\uc801\uc778 \uc791\uc5c5\uc744 \uc790\ub3d9\ud654\ud558\uc5ec \uc601\uc5c5\ud300\uc774 \ubcf4\ub2e4 \uc804\ub7b5\uc801\uc778 \ud65c\ub3d9\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud604\uc7ac \uae30\ub2a5<\/strong>: \ub9ac\ub4dc \uac80\uc99d, \ud6c4\uc18d \uc870\uce58, \ub370\uc774\ud130 \uc785\ub825\uacfc \uac19\uc740 \uc791\uc5c5\uc744 \uc790\ub3d9\ud654\ud558\uba74 \uc601\uc5c5\ud300\uc758 \ud6a8\uc728\uc131\uc744 \ud06c\uac8c \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ubbf8\ub798 \ud2b8\ub80c\ub4dc<\/strong>: AI\uc640 AR\/VR \uae30\uc220\uc758 \ud1b5\ud569\uc744 \ud1b5\ud574 \uc601\uc5c5\ud300\uc740 \uace0\uac1d\uc5d0\uac8c \ubab0\uc785\ub3c4 \ub192\uc740 \ud578\uc988\ud504\ub9ac \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uc5ec \uc601\uc5c5 \ud504\ub85c\uc138\uc2a4\ub97c \ub354\uc6b1 \uac04\uc18c\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2.4 \uace0\uac1d \uad00\uacc4 \uad00\ub9ac(CRM) \uc2dc\uc2a4\ud15c<\/strong><\/h4>\n\n\n\n<p>Salesforce \ubc0f Zoho\uc640 \uac19\uc740 CRM \ud50c\ub7ab\ud3fc\uc740 \uace0\uac1d \uc0c1\ud638 \uc791\uc6a9\uc744 \ucd94\uc801\ud558\uace0 \uad00\uacc4\ub97c \uad00\ub9ac\ud558\uae30 \uc704\ud55c \uc911\uc559 \ud5c8\ube0c \uc5ed\ud560\uc744 \ud569\ub2c8\ub2e4. AI \ud1b5\ud569\uc744 \ud1b5\ud574 \uc774\ub7ec\ud55c \uc2dc\uc2a4\ud15c\uc744 \ub354\uc6b1 \uc2a4\ub9c8\ud2b8\ud558\uac8c \ub9cc\ub4e4\uc5b4 \uc601\uc5c5 \ud300\uc5d0 \uc2e4\ud589 \uac00\ub2a5\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud604\uc7ac \uae30\ub2a5<\/strong>: CRM\uc740 \uc601\uc5c5\ud300\uc774 \uace0\uac1d \uad00\uacc4\ub97c \uad00\ub9ac\ud558\uace0, \uc0c1\ud638 \uc791\uc6a9\uc744 \ucd94\uc801\ud558\uace0, \ud6c4\uc18d \uc870\uce58\ub97c \uc790\ub3d9\ud654\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ubbf8\ub798 \ud2b8\ub80c\ub4dc<\/strong>: AI \uae30\ubc18 CRM\uc740 \uc608\uce21 \ubaa8\ub378\uc744 \uae30\ubc18\uc73c\ub85c \ucc28\uc120\ucc45 \ucd94\ucc9c\uc744 \uc81c\uacf5\ud558\uace0 \uac1c\uc778\ud654\ub41c \uace0\uac1d \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \uc790\ub3d9\ud654\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2.5 \uc81c\ub108\ub808\uc774\ud2f0\ube0c AI<\/strong><\/h4>\n\n\n\n<p>GPT-X\uc640 \uac19\uc740 \uc0dd\uc131\ud615 AI \ub3c4\uad6c\ub294 \uac1c\uc778\ud654\ub41c \ub9c8\ucf00\ud305 \ucf58\ud150\uce20, \uc601\uc5c5 \uc2a4\ud06c\ub9bd\ud2b8, \uace0\uac1d \uc751\ub2f5\uc744 \ub300\uaddc\ubaa8\ub85c \uc0dd\uc131\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud604\uc7ac \uae30\ub2a5<\/strong>: \uc774\ub7ec\ud55c \ub3c4\uad6c\ub294 \uc774\uba54\uc77c, \uad11\uace0 \ubc0f \uace0\uac1d \uc11c\ube44\uc2a4 \uc0c1\ud638 \uc791\uc6a9\uc744 \uc704\ud55c \uace0\ud488\uc9c8 \ucf58\ud150\uce20\ub97c \uc0dd\uc131\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ubbf8\ub798 \ud2b8\ub80c\ub4dc<\/strong>: \uc81c\ub108\ub808\uc774\ud2f0\ube0c AI\ub294 \uacb0\uad6d \uc2e4\uc2dc\uac04 \uace0\uac1d \ub370\uc774\ud130\ub97c \uae30\ubc18\uc73c\ub85c \ub3d9\uc601\uc0c1\uc774\ub098 \uac00\uc0c1 \uc81c\ud488 \uc2dc\uc5f0\uacfc \uac19\uc740 \ud6e8\uc52c \ub354 \uc5ed\ub3d9\uc801\uc778 \ucf58\ud150\uce20\ub97c \uc81c\uc791\ud560 \uac83\uc785\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">PART <strong>3. \uc601\uc5c5 \ubc0f \uace0\uac1d \uc11c\ube44\uc2a4\uc5d0\uc11c AI \ucee4\ubba4\ub2c8\ud2f0\uc640 \ud504\ub808\uc784\uc6cc\ud06c\uc758 \uc5ed\ud560<\/strong><\/h3>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"\ud1a0\ub9c8\uc2a4 \ud638\ub974\ub9c8\uc790 \ub2e4\uc6b0 \uad50\uc218\uc758 \uc601\uc5c5 \ubd84\uc57c\uc758 AI \ucee4\ubba4\ub2c8\ud2f0 \ubc0f \uc560\uc790\uc77c \ud504\ub808\uc784\uc6cc\ud06c 12\uc7a5 3\ubd80\" width=\"580\" height=\"326\" src=\"https:\/\/www.youtube.com\/embed\/4SVeiWR7kYA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>3.1 AI \ucee4\ubba4\ub2c8\ud2f0 \uc774\ud574\ud558\uae30<\/strong><\/h4>\n\n\n\n<p>Hugging Face, OpenAI\uc640 \uac19\uc740 AI \ucee4\ubba4\ub2c8\ud2f0\ub294 \uc811\uadfc \uac00\ub2a5\ud55c \ub9ac\uc18c\uc2a4\ub97c \uc81c\uacf5\ud558\uace0 \uac1c\ubc1c\uc790, \ub370\uc774\ud130 \uacfc\ud559\uc790, \ube44\uc988\ub2c8\uc2a4 \uac04\uc758 \ud611\uc5c5\uc744 \ucd09\uc9c4\ud568\uc73c\ub85c\uc368 AI \uae30\uc220\uc744 \ubc1c\uc804\uc2dc\ud0a4\ub294 \ub370 \uc911\ucd94\uc801\uc778 \uc5ed\ud560\uc744 \ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ucee4\ubba4\ub2c8\ud2f0\ub97c \ud1b5\ud574 \uc601\uc5c5\ud300\uc740 \uae4a\uc740 \uae30\uc220 \uc804\ubb38 \uc9c0\uc2dd \uc5c6\uc774\ub3c4 \ucd5c\ucca8\ub2e8 AI \ub3c4\uad6c\ub97c \ud65c\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud3ec\uc639\ud558\ub294 \uc5bc\uad74<\/strong>: \uac10\uc815 \ubd84\uc11d \ubc0f \uac1c\uc778\ud654\ub41c \uc751\ub2f5\uacfc \uac19\uc740 \ud2b9\uc815 \uace0\uac1d \uc11c\ube44\uc2a4 \uc791\uc5c5\uc5d0 \ub9de\uac8c \ubbf8\uc138 \uc870\uc815\ud560 \uc218 \uc788\ub294 \uc0ac\uc804 \ud559\uc2b5\ub41c \ubaa8\ub378\uc744 \uc81c\uacf5\ud558\ub294 NLP \ubaa8\ub378 \uc804\ubb38 \uae30\uc5c5\uc785\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>3.2 \uc8fc\uc694 AI \ud504\ub808\uc784\uc6cc\ud06c<\/strong><\/h4>\n\n\n\n<p>PyTorch \ubc0f TensorFlow\uc640 \uac19\uc740 AI \ud504\ub808\uc784\uc6cc\ud06c\ub294 \uc624\ub298\ub0a0 \uc601\uc5c5\uc5d0 \uc0ac\uc6a9\ub418\ub294 \ub9ce\uc740 AI \ubaa8\ub378\uc758 \uae30\ubc18\uc774 \ub418\ub294 \uc5d4\uc9c4\uc785\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uae30\uc5c5\uc740 \uace0\uac1d \uc138\ubd84\ud654\ubd80\ud130 \ud310\ub9e4 \uc608\uce21\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \ubaa8\ub4e0 \uac83\uc744 \ucc98\ub9ac\ud558\ub294 AI \uc194\ub8e8\uc158\uc744 \uad6c\ucd95\ud558\uace0 \ubc30\ud3ec\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>PyTorch<\/strong>: \uc720\uc5f0\uc131\uc774 \ub6f0\uc5b4\ub098 \uace0\uac1d \uc11c\ube44\uc2a4 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc758 \uc5f0\uad6c \ubc0f \uac1c\ubc1c\uc5d0 \uc774\uc0c1\uc801\uc778 \uac83\uc73c\ub85c \uc54c\ub824\uc838 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ud150\uc11c\ud50c\ub85c<\/strong>: \ub300\uaddc\ubaa8 \uc601\uc5c5 \uc6b4\uc601\uc5d0 AI\ub97c \ud1b5\ud569\ud558\uace0\uc790 \ud558\ub294 \uae30\uc5c5\uc744 \uc704\ud55c \ud655\uc7a5\uc131 \ub192\uc740 \uc635\uc158\uc785\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>3.3 \uc624\ud508 \uc18c\uc2a4 AI \ud504\ub808\uc784\uc6cc\ud06c\uc758 \uac00\uce58<\/strong><\/h4>\n\n\n\n<p>\ud5c8\uae45 \ud398\uc774\uc2a4\uc758 \ud2b8\ub79c\uc2a4\ud3ec\uba38 \ub77c\uc774\ube0c\ub7ec\ub9ac\uc640 \uac19\uc740 \uc624\ud508 \uc18c\uc2a4 \ud504\ub808\uc784\uc6cc\ud06c\ub294 \uae30\uc5c5\uc774 \ub9de\ucda4\ud615 \uac1c\ubc1c\uc5d0 \ub9c9\ub300\ud55c \ube44\uc6a9\uc744 \ud22c\uc790\ud558\uc9c0 \uc54a\uace0\ub3c4 \uac15\ub825\ud55c AI \ub3c4\uad6c\ub97c \uc774\uc6a9\ud560 \uc218 \uc788\ub3c4\ub85d \ud574\uc90d\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud504\ub808\uc784\uc6cc\ud06c\ub294 \ud2b9\uc815 \uc601\uc5c5 \ud504\ub85c\uc138\uc2a4\uc5d0 \ub9de\uac8c \uc27d\uac8c \uc870\uc815\ud560 \uc218 \uc788\uc5b4 AI \uc194\ub8e8\uc158 \ubc30\ud3ec \uc18d\ub3c4\ub97c \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">PART <strong>4. \uc601\uc5c5\uc5d0\uc11c AI \ubaa8\ub378\uc758 \uc2e4\uc81c \uc801\uc6a9 \uc0ac\ub840<\/strong><\/h3>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"\uc601\uc5c5 \ubd84\uc57c\uc758 AI \ubaa8\ub378: \uc2e4\uc81c \uc801\uc6a9 \uc0ac\ub840 \uc124\uba85 12\uc7a5 4\ubd80\" width=\"580\" height=\"326\" src=\"https:\/\/www.youtube.com\/embed\/u6aCh-uabIw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>4.1 \ub9e4\ucd9c \uc608\uce21\uc744 \uc704\ud55c \uc120\ud615 \ud68c\uadc0 \ubd84\uc11d<\/strong><\/h4>\n\n\n\n<p>\uc120\ud615 \ud68c\uadc0 \ubaa8\ub378\uc740 \uacfc\uac70 \ub370\uc774\ud130\ub97c \uae30\ubc18\uc73c\ub85c \ubbf8\ub798\uc758 \ucd94\uc138\ub97c \uc608\uce21\ud558\uae30 \uc704\ud574 \uc601\uc5c5 \ubd84\uc57c\uc5d0\uc11c \ub110\ub9ac \uc0ac\uc6a9\ub429\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc601\uc5c5 \uad00\ub9ac\uc790\ub294 \ud5a5\ud6c4 \uae30\uac04\uc744 \uacc4\ud68d\ud558\uace0, \ub9ac\uc18c\uc2a4\ub97c \ud560\ub2f9\ud558\uace0, \ud604\uc2e4\uc801\uc778 \ubaa9\ud45c\ub97c \uc124\uc815\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc791\ub3d9 \ubc29\uc2dd<\/strong>: \uc120\ud615 \ud68c\uadc0 \ubaa8\ub378\uc740 \ud504\ub85c\ubaa8\uc158 \uc9c0\ucd9c, \uacc4\uc808\uc801 \uc218\uc694, \uacfc\uac70 \ub9e4\ucd9c \ub4f1\uc758 \ubcc0\uc218\ub97c \ubd84\uc11d\ud558\uc5ec \ud5a5\ud6c4 \ub9e4\ucd9c\uc5d0 \ub300\ud55c \uba85\ud655\ud55c \uc608\uce21\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>4.2 \uc774\ud0c8 \uc608\uce21\uc744 \uc704\ud55c \ub85c\uc9c0\uc2a4\ud2f1 \ud68c\uadc0 \ubd84\uc11d<\/strong><\/h4>\n\n\n\n<p>\ub85c\uc9c0\uc2a4\ud2f1 \ud68c\uadc0 \ubaa8\ub378\uc740 \uad6c\ub9e4 \ube48\ub3c4, \uace0\uac1d \uc11c\ube44\uc2a4 \uc0c1\ud638\uc791\uc6a9, \ub9cc\uc871\ub3c4 \uc218\uc900 \ub4f1\uc758 \uc694\uc778\uc744 \ubd84\uc11d\ud558\uc5ec \uace0\uac1d \uc774\ud0c8\uc744 \uc608\uce21\ud558\ub294 \ub370 \uc0ac\uc6a9\ub429\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc601\uc5c5\ud300\uc740 \uc704\ud5d8\uc5d0 \ucc98\ud55c \uace0\uac1d\uc5d0\uac8c \ub9ac\ud150\uc158 \ub178\ub825\uc744 \uc9d1\uc911\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc791\ub3d9 \ubc29\uc2dd<\/strong>: \uc601\uc5c5\ud300\uc740 \uac01 \uace0\uac1d\uc5d0\uac8c \ud655\ub960 \uc810\uc218\ub97c \ud560\ub2f9\ud558\uc5ec \uad6c\ub9e4\ub97c \uc911\ub2e8\ud560 \uac00\ub2a5\uc131\uc774 \uac00\uc7a5 \ub192\uc740 \uace0\uac1d\uc744 \uc2dd\ubcc4\ud558\uace0 \uac1c\uc778\ud654\ub41c \uc720\uc9c0 \uc804\ub7b5\uc744 \ud1b5\ud574 \uc120\uc81c\uc801\uc73c\ub85c \ub2e4\uac00\uac08 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>4.3 \uace0\uac1d \uc758\uc0ac \uacb0\uc815 \ubd84\uc11d\uc744 \uc704\ud55c \uc758\uc0ac \uacb0\uc815 \ud2b8\ub9ac<\/strong><\/h4>\n\n\n\n<p>\uc758\uc0ac \uacb0\uc815 \ud2b8\ub9ac \ubaa8\ub378\uc740 \uc601\uc5c5\ud300\uc774 \uace0\uac1d\uc758 \uad6c\ub9e4 \uacb0\uc815\uc5d0 \uc601\ud5a5\uc744 \ubbf8\uce58\ub294 \uc694\uc18c\ub97c \uc774\ud574\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. \uac00\ub2a5\ud55c \uc758\uc0ac \uacb0\uc815 \uacbd\ub85c\ub97c \ub9e4\ud551\ud568\uc73c\ub85c\uc368 \uc601\uc5c5\ud300\uc740 \uace0\uac1d\uc758 \uc694\uad6c \uc0ac\ud56d\uc744 \ub354 \uc798 \ucda9\uc871\ud558\ub3c4\ub85d \uc804\ub7b5\uc744 \uc870\uc815\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc791\ub3d9 \ubc29\uc2dd<\/strong>: \uc758\uc0ac \uacb0\uc815 \ud2b8\ub9ac\uc758 \uac01 \uac00\uc9c0\uac00 \uc11c\ub85c \ub2e4\ub978 \uace0\uac1d \uc758\uc0ac \uacb0\uc815 \uacbd\ub85c\ub97c \ub098\ud0c0\ub0b4\ubbc0\ub85c \uc601\uc5c5 \ub2f4\ub2f9\uc790\ub294 \uac00\uc7a5 \uac00\ub2a5\uc131\uc774 \ub192\uc740 \uacb0\uacfc\uc5d0 \ub530\ub77c \uc811\uadfc \ubc29\uc2dd\uc744 \uc870\uc815\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>4.4 \uace0\uac1d \uc138\ubd84\ud654\ub97c \uc704\ud55c \ub79c\ub364 \ud3ec\ub808\uc2a4\ud2b8<\/strong><\/h4>\n\n\n\n<p>\ub79c\ub364 \ud3ec\ub808\uc2a4\ud2b8 \ubaa8\ub378\uc740 \ub300\uaddc\ubaa8 \ub370\uc774\ud130 \uc138\ud2b8\ub97c \ubd84\uc11d\ud558\uc5ec \ud328\ud134\uc744 \uc2dd\ubcc4\ud558\uace0 \uc720\uc0ac\ud55c \ud589\ub3d9\uc5d0 \ub530\ub77c \uace0\uac1d\uc744 \uadf8\ub8f9\ud654\ud568\uc73c\ub85c\uc368 \uace0\uac1d \uc138\ubd84\ud654\ub97c \uac1c\uc120\ud558\ub294 \ub370 \uc0ac\uc6a9\ub429\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ubcf4\ub2e4 \ud0c0\uac9f\ud305\ub41c \ub9c8\ucf00\ud305 \ubc0f \uc601\uc5c5 \ud65c\ub3d9\uc744 \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc791\ub3d9 \ubc29\uc2dd<\/strong>: \uc5ec\ub7ec \uc758\uc0ac \uacb0\uc815 \ud2b8\ub9ac\ub97c \uc0dd\uc131\ud558\uace0 \uadf8 \uacb0\uacfc\ub97c \uc9d1\uacc4\ud568\uc73c\ub85c\uc368 \ub79c\ub364 \ud3ec\ub808\uc2a4\ud2b8 \ubaa8\ub378\uc740 \ubcf4\ub2e4 \uc815\ud655\ud55c \uc138\ubd84\ud654\ub97c \uc81c\uacf5\ud558\uc5ec \uc601\uc5c5 \ud300\uc774 \uac00\uc7a5 \uac00\uce58 \uc788\ub294 \uace0\uac1d \uadf8\ub8f9\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>4. \ud310\ub9e4 \ucd5c\uc801\ud654\ub97c \uc704\ud55c 5\uac00\uc9c0 \uadf8\ub77c\ub370\uc774\uc158 \ubd80\uc2a4\ud305 \uba38\uc2e0<\/strong><\/h4>\n\n\n\n<p>\uadf8\ub77c\ub370\uc774\uc158 \ubd80\uc2a4\ud305 \ubaa8\ub378\uc740 \uc774\uc804 \ubaa8\ub378\uc758 \uc2e4\uc801\uc774 \uc800\uc870\ud588\ub358 \uc601\uc5ed\uc5d0 \uc9d1\uc911\ud558\uc5ec \uc608\uce21 \ubaa8\ub378\uc744 \uac1c\uc120\ud569\ub2c8\ub2e4. \uc601\uc5c5\uc5d0\uc11c\ub294 \uc804\ud658\uc728\uacfc \uc804\ubc18\uc801\uc778 \uc131\uacfc\ub97c \uac1c\uc120\ud558\uae30 \uc704\ud55c \uc804\ub7b5\uc744 \ucd5c\uc801\ud654\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc791\ub3d9 \ubc29\uc2dd<\/strong>: \uc810\uc9c4\uc801 \ubd80\uc2a4\ud305\uc740 \ubaa8\ub378\uc758 \uc608\uce21\uc744 \uc810\uc9c4\uc801\uc73c\ub85c \uac1c\uc120\ud568\uc73c\ub85c\uc368 \uc601\uc5c5\ud300\uc774 \ubbf8\ubb18\ud55c \ud328\ud134\uc744 \ud30c\uc545\ud558\uc5ec \uc131\uacfc\ub97c \ud06c\uac8c \uac1c\uc120\ud560 \uc218 \uc788\ub3c4\ub85d \ub3c4\uc640\uc90d\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">PART <strong>5. \uc601\uc5c5\uc5d0\uc11c AI \ub3c4\uad6c\ub85c \ube60\ub974\uac8c \uc131\uacf5\ud558\ub294 12\ub2e8\uacc4<\/strong><\/h3>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"\uc601\uc5c5\uc5d0\uc11c \ubbfc\ucca9\uc131\uacfc AI \ub3c4\uad6c\ub97c \ud65c\uc6a9\ud55c \ube60\ub978 \uc131\uacf5\uc744 \uc704\ud55c 12\ub2e8\uacc4 | 12\uc7a5 5\ubd80\" width=\"580\" height=\"326\" src=\"https:\/\/www.youtube.com\/embed\/R90xgthFinY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1\ub2e8\uacc4: \ub9ac\ub354\uc2ed\uc758 \uc57d\uc18d<\/strong><\/h4>\n\n\n\n<p>\ub9e4\ucd9c \uc608\uce21 \ubc0f \uace0\uac1d \uc778\uc0ac\uc774\ud2b8\uc5d0 \ub300\ud55c AI\uc758 \uc601\ud5a5\uc744 \uc785\uc99d\ud558\uc5ec \uacbd\uc601\uc9c4\uc758 \ucc38\uc5ec\ub97c \uc870\uae30\uc5d0 \uc720\ub3c4\ud558\uace0 \ud5a5\ud6c4 AI \uc774\ub2c8\uc154\ud2f0\ube0c\uc5d0 \ub300\ud55c \ub3d9\uc758\ub97c \ud655\ubcf4\ud558\uc138\uc694.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2\ub2e8\uacc4: \uc9c4\ub2e8<\/strong><\/h4>\n\n\n\n<p>IBM \uc653\uc2a8\uacfc \uac19\uc740 AI \uae30\ubc18 \ub3c4\uad6c\ub97c \uc0ac\uc6a9\ud558\uc5ec \ub0b4\ubd80 \uc9c4\ub2e8\uc744 \uc218\ud589\ud558\uc5ec \ubcd1\ubaa9 \ud604\uc0c1\uacfc \uace0\uac1d \ubd88\ub9cc \uc0ac\ud56d\uc744 \uc2e0\uc18d\ud558\uac8c \ud30c\uc545\ud558\uc138\uc694.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>3\ub2e8\uacc4: \uc774\ud574\uad00\uacc4\uc790 \uad50\uc721<\/strong><\/h4>\n\n\n\n<p>\ub300\ud654\ud615 \ud53c\ub4dc\ubc31 \ub3c4\uad6c\uac00 \ud3ec\ud568\ub41c AI \uc6cc\ud06c\uc20d\uc744 \uac1c\ucd5c\ud558\uc5ec \uc774\ud574\uad00\uacc4\uc790\uc758 \ucc38\uc5ec\ub97c \uc720\ub3c4\ud558\uace0 \uc601\uc5c5\ud300 \uc804\uccb4\uc5d0\uc11c AI\ub97c \ube60\ub974\uac8c \ub3c4\uc785\ud558\uc138\uc694.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>4\ub2e8\uacc4: \uc560\uc790\uc77c \uc601\uc5c5 \uad00\ud589<\/strong><\/h4>\n\n\n\n<p>AI\ub85c \uac15\ud654\ub41c \uc601\uc5c5 \uad50\uc721 \ud50c\ub7ab\ud3fc\uc744 \ub3c4\uc785\ud558\uc5ec \uc2e4\uc2dc\uac04 \ud53c\ub4dc\ubc31\uc744 \uc81c\uacf5\ud558\uace0 \uc2dc\uc7a5 \ubcc0\ud654\uc5d0 \ub300\uc751\ud558\ub294 \ud300\uc758 \ubbfc\ucca9\uc131\uc744 \ud5a5\uc0c1\ud558\uc138\uc694.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>5\ub2e8\uacc4: \uc560\uc790\uc77c \uc601\uc5c5 \ud504\ub85c\uc138\uc2a4 \uad6c\ud604\ud558\uae30<\/strong><\/h4>\n\n\n\n<p>\ub9ac\ub4dc \uc2a4\ucf54\uc5b4\ub9c1 \ubc0f \ub9ac\uc11c\uce58\ub97c \uc704\ud55c AI \ub3c4\uad6c\ub97c \ud65c\uc6a9\ud558\uc5ec \uc7a0\uc7ac \uace0\uac1d \ubc1c\uad74\ubd80\ud130 \ub9c8\uac10\uae4c\uc9c0 \uc601\uc5c5 \ud504\ub85c\uc138\uc2a4\uc758 \uac01 \ub2e8\uacc4\ub97c \uac1c\uc120\ud558\uc138\uc694.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>6\ub2e8\uacc4: \uc601\uc5c5 \ub9ac\ub354\uc758 \uc5ed\ub7c9 \uac15\ud654<\/strong><\/h4>\n\n\n\n<p>\uc601\uc5c5 \ub9ac\ub354\uac00 \uc2e4\uc2dc\uac04 \ub370\uc774\ud130\ub97c \uae30\ubc18\uc73c\ub85c \ud300 \uc131\uacfc\ub97c \ubaa8\ub2c8\ud130\ub9c1\ud558\uace0 \ucf54\uce6d \ubc29\ubc95\uc744 \uac1c\uc120\ud560 \uc218 \uc788\ub3c4\ub85d AI \uae30\ubc18 \ucf54\uce6d \ud50c\ub7ab\ud3fc\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>7\ub2e8\uacc4: \uc560\uc790\uc77c \uc601\uc5c5 \uc9c0\ud45c<\/strong><\/h4>\n\n\n\n<p>AI \ub300\uc2dc\ubcf4\ub4dc\ub97c \uc0ac\uc6a9\ud558\uc5ec \ud310\ub9e4 \uc18d\ub3c4 \ubc0f \ub9ac\ub4dc \uc804\ud658\uacfc \uac19\uc740 \uc8fc\uc694 \uc131\uacfc \uc9c0\ud45c\ub97c \uc2e4\uc2dc\uac04\uc73c\ub85c \ucd94\uc801\ud558\uc5ec \ube60\ub974\uac8c \uc870\uc815\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>8\ub2e8\uacc4: \uac70\ubc84\ub10c\uc2a4 \uad6c\uc870<\/strong><\/h4>\n\n\n\n<p>AI \uae30\ubc18 \uac70\ubc84\ub10c\uc2a4 \ub3c4\uad6c\ub97c \uc124\uc815\ud558\uc5ec \uc724\ub9ac\uc801 AI \uc0ac\uc6a9\uacfc \ub370\uc774\ud130 \uaddc\uc815 \uc900\uc218\ub97c \ubcf4\uc7a5\ud558\uc138\uc694.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>9\ub2e8\uacc4: \ubaa8\ub4e0 AI \ub3c4\uad6c \uc801\uc6a9<\/strong><\/h4>\n\n\n\n<p>AI \ub3c4\uad6c\ub97c CRM \ubc0f \ub9ac\ub4dc \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc5d0 \ud1b5\ud569\ud558\uc5ec \ub9ac\uc18c\uc2a4 \ud560\ub2f9\uc744 \ucd5c\uc801\ud654\ud558\uace0 \uc601\uc5c5 \ud30c\uc774\ud504\ub77c\uc778 \uad00\ub9ac\ub97c \uac1c\uc120\ud558\uc138\uc694.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>10\ub2e8\uacc4: \uc560\uc790\uc77c \ud504\ub808\uc784\uc6cc\ud06c \uc120\ud0dd<\/strong><\/h4>\n\n\n\n<p>AI \uae30\ubc18 \ud504\ub85c\uc81d\ud2b8 \uad00\ub9ac \ub3c4\uad6c\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc2a4\ud06c\ub7fc \ub610\ub294 \uce78\ubc18 \ud504\ub808\uc784\uc6cc\ud06c\ub97c \uad6c\ud604\ud558\uc5ec \ud300\uc758 \ud6a8\uc728\uc131\uacfc \uc131\uacfc\ub97c \ud5a5\uc0c1\ud558\uc138\uc694.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>11\ub2e8\uacc4: \ud53c\ub4dc\ubc31 \ub8e8\ud504<\/strong><\/h4>\n\n\n\n<p>AI \uae30\ubc18 \ud53c\ub4dc\ubc31 \ub3c4\uad6c\ub97c \uad6c\ud604\ud558\uc5ec \uace0\uac1d\uacfc \uc601\uc5c5\ud300\uc73c\ub85c\ubd80\ud130 \uc9c0\uc18d\uc801\uc778 \uc778\uc0ac\uc774\ud2b8\ub97c \uc218\uc9d1\ud558\uace0 \uc9c0\uc18d\uc801\uc778 \uac1c\uc120 \ubb38\ud654\ub97c \uc870\uc131\ud558\uc138\uc694.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>12\ub2e8\uacc4: \uc724\ub9ac\uc801 AI \uac70\ubc84\ub10c\uc2a4<\/strong><\/h4>\n\n\n\n<p>AI \uae30\ubc18 \ubaa8\ub2c8\ud130\ub9c1 \ub3c4\uad6c\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc7a0\uc7ac\uc801\uc778 \ubb38\uc81c\ub97c \ud45c\uc2dc\ud568\uc73c\ub85c\uc368 \ubaa8\ub4e0 AI \ub3c4\uad6c\uc640 \ud504\ub85c\uc138\uc2a4\uac00 \uc724\ub9ac \uae30\uc900\uc5d0 \ubd80\ud569\ud558\ub294\uc9c0 \ud655\uc778\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6\ubd80. \uc601\uc5c5\uc744 \uc704\ud55c \ub3c4\uad6c \ubc0f AI \ub9ac\uc18c\uc2a4<\/strong><\/h3>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"\uc601\uc5c5\uc744 \uc704\ud55c \ucd5c\uace0\uc758 AI \ub3c4\uad6c: 12\uc7a5 6\ubd80\" width=\"580\" height=\"326\" src=\"https:\/\/www.youtube.com\/embed\/zEuYDVbXnvw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>\uc601\uc5c5\ud300\uc5d0\uc11c \uc0ac\uc6a9\ud560 \uc218 \uc788\ub294 \ucd5c\uace0\uc758 AI \ub3c4\uad6c \uba87 \uac00\uc9c0\ub97c \uc18c\uac1c\ud569\ub2c8\ub2e4:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ucc57\ubd07<\/strong>: \uace0\uac1d\uacfc\uc758 \uc0c1\ud638\uc791\uc6a9\uc744 \uc790\ub3d9\ud654\ud558\uc5ec \uac1c\uc778\ud654\ub41c \uc9c0\uc6d0\uc744 \uc81c\uacf5\ud558\uace0 \uc601\uc5c5\ud300\uc740 \ub354 \ubcf5\uc7a1\ud55c \uc5c5\ubb34\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \ub3c4\uc640\uc8fc\ub294 Drift \ubc0f Zendesk\uc758 Answer Bot\uacfc \uac19\uc740 \ud234\uc785\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc608\uce21 \ubd84\uc11d<\/strong>: \uc138\uc77c\uc988\ud3ec\uc2a4 \uc544\uc778\uc288\ud0c0\uc778, IBM \uc653\uc2a8, Qlik\uc740 \uace0\uac1d \ud589\ub3d9\uc5d0 \ub300\ud55c \uc608\uce21 \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud558\uc5ec \uc0ac\uc804 \uc608\ubc29\uc801\uc778 \uc601\uc5c5 \uc804\ub7b5\uc744 \uc218\ub9bd\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc601\uc5c5 \uc790\ub3d9\ud654<\/strong>: HubSpot\uacfc Zoho CRM\uc740 \ub370\uc774\ud130 \uc785\ub825, \ub9ac\ub4dc \uad00\ub9ac \ubc0f \ud6c4\uc18d \uc870\uce58\ub97c \uc790\ub3d9\ud654\ud558\uc5ec \ud6a8\uc728\uc131\uacfc \uc0dd\uc0b0\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc81c\ub108\ub808\uc774\ud2f0\ube0c AI<\/strong>: OpenAI\uc758 GPT-4 \ubc0f Google\uc758 LaMDA\uc640 \uac19\uc740 \ub3c4\uad6c\ub294 \uac1c\uc778\ud654\ub41c \uc601\uc5c5 \uc2a4\ud06c\ub9bd\ud2b8\uc640 \ub9c8\ucf00\ud305 \ucf58\ud150\uce20\ub97c \uc0dd\uc131\ud558\uc5ec \uace0\uac1d \ucc38\uc5ec\ub97c \uac1c\uc120\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\ub9ac\ub4dc \uad00\ub9ac<\/strong>: LeadIQ \ubc0f InsideSales\ub294 \uc7a0\uc7ac \uace0\uac1d\uc758 \uc790\uaca9 \uac80\uc99d \ubc0f \uc6b0\uc120\uc21c\uc704 \uc9c0\uc815\uc5d0 \ub300\ud55c AI \uae30\ubc18 \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud558\uc5ec \uc601\uc5c5 \ud65c\ub3d9\uc744 \ucd5c\uc801\ud654\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\uc601\uc5c5 \uad00\ub9ac\uc790\ub294 AI \ubd84\ub958\ubc95\uc744 \uc774\ud574\ud558\uace0, \uc801\ud569\ud55c \ub3c4\uad6c\ub97c \ud65c\uc6a9\ud558\uace0, AI \ucee4\ubba4\ub2c8\ud2f0\uc5d0 \ucc38\uc5ec\ud568\uc73c\ub85c\uc368 \ud300\uc758 \ud6a8\uc728\uc131\uacfc \ud6a8\uacfc\ub97c \ud06c\uac8c \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc608\uce21 \ubd84\uc11d\uc5d0\uc11c \uace0\uac1d \uc138\ubd84\ud654\uc5d0 \uc774\ub974\uae30\uae4c\uc9c0 \uc601\uc5c5\uc5d0 \uc2e4\uc6a9\uc801\uc778 AI\ub97c \uc801\uc6a9\ud558\uba74 \uc804\ub7b5\uc744 \ucd5c\uc801\ud654\ud558\uace0 \uace0\uac1d\uacfc\uc758 \uc0c1\ud638\uc791\uc6a9\uc744 \uac1c\uc120\ud558\uba70 \ub354 \ub098\uc740 \uc131\uacfc\ub97c \ub2ec\uc131\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>","protected":false},"excerpt":{"rendered":"<p>Introduction: AI Tools in Sales and Customer Service\u2014Current and Future Artificial Intelligence (AI) is transforming sales and customer service operations by automating routine tasks, generating predictive insights, and enhancing customer engagement. AI tools like chatbots, predictive analytics, and Customer Relationship Management (CRM) systems are helping sales teams work more efficiently while providing highly personalized experiences [&hellip;]<\/p>","protected":false},"author":1,"featured_media":426,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[72],"tags":[11,75,76,52,51,73],"class_list":["post-425","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agile-ai-sales-book","tag-agile-sales","tag-agile-sales-book","tag-agile-sales-manifesto","tag-ai-business-agility","tag-ai-factory","tag-ai-assisted-selling"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Agile AI Sales Book Chapter 12 - Business Agility+AI<\/title>\n<meta name=\"description\" content=\"AI applications in sales, including predictive analytics and customer segmentation, to optimize strategies, enhance customer interactions, drive results\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/businessagility.education\/blog\/ko\/agile-sales-ai-selling-book-chapter-12\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Agile AI Sales Book Chapter 12 - Business Agility+AI\" \/>\n<meta property=\"og:description\" content=\"AI applications in sales, including predictive analytics and customer segmentation, to optimize strategies, enhance customer interactions, drive results\" \/>\n<meta property=\"og:url\" content=\"https:\/\/businessagility.education\/blog\/ko\/agile-sales-ai-selling-book-chapter-12\/\" \/>\n<meta property=\"og:site_name\" content=\"Business Agility+AI\" \/>\n<meta property=\"article:published_time\" 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